Wouldn’t it be amazing if you can see what customer is typing?
Chatrify has given you the option of Sneak Peek to impress your customers.
What is Sneak Peek:
Sneak Peek gives you a power to see what your visitors are typing so that you can create a response for it even before visitor has finished typing his/her problem.
Thus, you can give quick replies to them.
Sneak peek saves time and improves the customer satisfaction index.
How does Sneak Peek work:
Let’s take an example.
You own an online Movie DVD store. The visitor is asking for latest movies’ arrival. You can actually see in chat window what he is typing: Do you have Blue-Ray DVD……
Now, that you can see he is asking about Blue-Ray DVDs, you can quickly offer him discounts & latest movies available in Blue-Ray. You can type: Hi, we have all latest blockbusters available in Blue-Ray. Flat 30% off.
Thus, by Sneak Peek, you have quickly solved customer query as well as made a sale. it’s a win-win situation.