The physical look of the chat window says everything about how serious and dedicated you are towards your customer. So, enhance the chat window’s look to make it attractive & professional.
- Select Settings Tab.
- Click on the Look & Feel tab below it.
- Select the Template of your choice.
- Save the changes.
Remember, the template should be such that it is in harmony with your company logo and website color themes, which increases trust in the minds of customers.