Drupal Live Chat Plugin Integration

Configuring Drupal Live Chat Plugin

To add a Chatrify chat widget to your website built using Drupal CMS as to engage your online visitors in real time. Download the plugin and follow the below instruction.

1. Upload `chatrify` directory to `/sites/all/modules/`.

2. Open your Drupal website.

3. Go to “Administration > Modules” and activate `Chatrify` module (under `Other` category).

4. Go to “Administration > > Chatrify” and follow the instructions.

For further information, please visit our website:

What’s Next

Things you need to do first, before getting started to assist your site visitors. 

  • Set Up Auto Invite Triggers: which will Invite your visitors to chat when they are on your website, encouraging them to engage with you. You can set auto invites based on a variety of criteria such as Time, Visited Pages, Referrer, Geo-location, Nature of the visitor (first time or returning visitor), and Referral search engine keyword by setting up the criteria in the installation code. Kindly review this link for more details: https://www.chatrify.com/support/kb-category/autoinvite-2/
  • Add Canned Responses: Canned responses are the pre-typed messages or tags that are used regularly during chats. So, you don’t have to type it every time.Just understand the situation and send these canned responses as and when needed to save the time in typing and utilize it for client service. Kindly review this link for more details : https://www.chatrify.com/support/kb/canned-responses-tags/