Chat is the most useful window you will ever have on Chatrify. Through this window, you are going to solve all the customer issues.
Therefore, we have created Chat window simple yet useful to give power to you.
- Go to the Chatrify dashboard.
- Click on Go to Chat.
You will find two tabs on the left side:
In this option, following information about your visitors will be displayed:
Tells you how many visitors are chatting. You can go to their chat & see the conversations.
Shows how many customers were invited for the chat.
How many customers are waiting in queue for the chat.
How many visitors have ended their chats.
How many are browsing your site.
Chat option will directly take you to the chat window.
In overview, Chat tab gives you a clear picture of what is happening on your chat window.How