Your data is safe with us

As a SaaS company that’s dedicated to supporting customers, we take your data and its security very seriously. In fact, it is super critical to us that your data remains safe, and we constantly monitor and work towards closing any threats that might put it at risk.

We partner with the best

We are partnering with Amazon AWS, who are some of the most respected names in the industry when it comes to data security. We also keep abreast with industry best-practices and ensure we are in accordance with changes and updates.

We are improving everyday

We are always trying to improve our security systems and safeguard your data in Chatrify even better. It is our responsibility to resolve any vulnerabilities in the system that threaten your information and privacy. Of course, we look forward to your inputs, critique and feedback that can help us improve our setup and make Chatrify better for all of us.

Reporting issues and threats

If you have found any issues or flaws impacting the data security or privacy of Chatrify users, please write to support@chatrify.com with the relevant information so we can get working on it right away.
Your request will be looked into immediately. We might ask for your guidance in identifying or replicating the issue and understanding any means to resolving the threat right away.

We encourage you to encrypt your message with our public key to ensure that it it remains safe in transit. Please be clear and specific about any information you give us. We deeply appreciate your help in detecting and fixing flaws in Chatrify, and will acknowledge your contribution to the world once the threat is resolved.

Get in touch with us

If you have any questions or doubts, feel free to get in touch with us at support@chatrify.com, and we’ll get back to you right away.